ScoreTronics Inc., manufacturers of portable remote controlled scoreboards.

CTT-4P

Frequently Asked Questions

 

1.  Explain the basic operation of the unit.

   The most common use of the CTT-4P is to time two periods--an "exercise" time and a "changing/rest" time.  A popular time period for this is 60/20.  (60 seconds for exercising and 20 seconds for changing/rest).  Once started, the CTT-4P does the following:

    a.  Starting with 60 seconds on the display, it counts down to zero.

    b.  Sound the chime (once).

    c.  Reset the display to 20 seconds and count down to zero.

    d.  Sound the chime (twice).

    e.  Go back to step a, and continue repeating this sequence.

 

2.  Explain the two time ranges.

    The exercise time and changing time can be programmed from 1-99 seconds which counts down at once per second, or from 0.1 to 9.9 minutes which counts down every .1 minutes (every six seconds).  In addition, the changing/rest time can be set at zero, which means that the unit skips the changing/rest time altogether, thus changing the unit into a repeating one-period timer.

 

3.  What does the horn sound like, and how loud is it?

    The horn is an electronic chime, and it has the sound of a hotel desk bell.  It is intended to be loud enough to be heard, but not irritate customers.  The loudness is adjustable over a fairly wide range of volumes by turning the mechanical shutter on the front of the horn.  The volume adjustment can make the loudness very low, but not off.  If you need zero sound, we can instruct you on how to disconnect the horn internally.  If you never need the horn/chime, you can order the unit without a horn/chime, and the price of the unit will be $40 less.

 

4.  Can I use two units in the same room?

    Operating two units at once presents two challenges:  1.  How to start the units with the remote control at exactly the same time, and 2.  Once started, how to keep the units from drifting apart.  Both problems can be overcome.

    Issue #1 is solved by changing a setting in the unit that makes it start running as soon as the power is supplied.  Ordinarily, when you plug the unit in, it sits waiting for the "run" button to be pressed on the remote.  By changing this option setting, the unit will go into "run" as soon as the power is turned on.  If you plug the two units in the room into the same switched outlet or extension cord, both units will start at the same time.

    Issue #2 is solved by specifying at the time of order that the units need to be precision matched.  To do this, we adjust the timing of the unit to a global standard, and thus two or more units will remain together over a period of time.  The matching will have a drift of a fraction of a second after 12 hours, so it's best to restart the units every 12 hours to keep them perfectly in-sync.

 

5.  What if my facility is unstaffed (like a hotel exercise room)?

    There is a setting that can be made in the unit that causes it to automatically start running as soon as the power is applied.  Thus the unit will automatically restart itself after a power interruption, not needing the remote control to start it.

 

6.  What power does the CTT-4P operate on?

   The unit uses a wall plug-in power supply that accepts 110 to 240 volts, 50 to 60 Hz.
    We can supply it with a US, European, UK, or Australian plug.

 

7.  Do you have a distributor or dealer in my state or country?

    ScoreTronics sells direct to the customer from our sales office in Willowbrook, IL.  This arrangement allows for the lowest cost to the customer by eliminating the distributor and dealer markups, which are commonly 30% each.  Our experienced sales staff can answer any question you may have about the product.  Product support is handled by technical specialists in the same office, most of whom have been with ScoreTronics since the beginning.

 

8.  What is the warranty on the CTT-4P?

   The official warranty is for one year, and covers defects in materials and workmanship. 

    The unit is designed with a design goal to last a lifetime, and constructed with industrial quality, long life components.  The only part that may get some wear is the buttons on the remote control, and these have a life of a typical TV remote control.  If the remote ever wears out, replacement remotes are available for a very reasonable cost.

    Because of the high quality of the design and components, it is extremely rare for anyone to have to pay for a repair or a part. 

 

9.  How long will the batteries in the remote control last?

   The power usage from the batteries in the remote is extremely low, and the expected life of the two AA batteries is essentially the shelf life of the batteries (5-10 years).  The only thing that would affect this is if the remote were stored with the buttons continuously pressed (like down in the cushions of a piece of furniture), which would drain the batteries in a couple of days.